Child Safeguarding: Who to Contact

If you think someone is in immediate danger or you require emergency services, the best thing to do is call 999.

When the safeguarding concern relates to a child, you will need to make a referral to the appropriate team in the area that the child resides in. Please see below for a list of contact details for each local authority.

This page sits alongside our Child Safeguarding Policy.

During the day and in office hours. To tell us about a child safeguarding concern, either:

Call: 03000 41 11 11

Email: social.services@kent.gov.uk

Text relay: 18001 03000 41 11 11

Out of hours and in an emergency. If you need to contact us outside of normal office hours, call 03000 41 91 91.

Monday to Friday, 9am to 5pm. To tell us about a child safeguarding concern, either:

Call: 01634 334466

Report online a concern for a child under the age of 18 years: Worried about a child, on the Medway Safeguarding Children Partnership website (opens in a new tab)

Out of hours: 03000 419191

During the day and in office hours: Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm. If you are concerned about a child, contact the Single Point of Advice (SPoA), either:

Phone: 01323 464222

Email: 0-19spoa@eastsussex.gov.uk

Out of hours: weekdays from 5pm to 8.30am, and weekends and bank holidays. For a serious concern about a child that cannot wait until the next working day, contact the Emergency Duty Service on 01273 335906 or 01273 335905.

During the day and in office hours: Monday to Friday, 9.00am to 5.00pm. If you are concerned about a child, complete the Integrated Front Door (IFD) form online:

Request support or raise a concern about a child (opens in a new tab)

If you are unsure what support you require, or have an urgent safeguarding concern that requires a same day response, phone 01403 229900.

Out of hours (weekends and bank holidays). Contact the Emergency Duty Team on 033 022 26664. If you experience difficulty contacting this number, phone 07711 769657 (this number does not accept text messages). This will connect you to the duty Social Worker.

During the day and in office hours. If you are concerned about a child, either:

Call: 0300 470 9100

Email: cspa@surreycc.gov.uk (available 9am to 5pm, Monday to Friday)

Textphone (via Text Relay): 18001 0300 200 1005

SMS (for the deaf or hard of hearing): 07527 182 861

VRS: Sign Language Video Relay Service

Out of hours. Call 01483 517898 to speak to the emergency duty team.

Monday to Thursday 8.45am to 5pm, and Fridays 8.45am to 4.15pm. If you are concerned about a child, call 0345 603 7627 and ask for the priority line.

For out of hours or bank holidays, call the Emergency Duty Team on 0345 606 1212.